A sales lead from a letter carrier in Texas has resulted in a shipping deal worth almost $74,000 for the Postal Service.
Christopher Solt, who works at the Lewisville Post Office, spoke with a business on his route that was looking for a cost-effective way to ship its products seamlessly.
Solt then entered the customer’s information into his mobile delivery device to submit the lead.
Anna George, a USPS sales representative, followed up with the customer and closed a shipping deal worth $73,996 in new estimated annualized revenue for the Postal Service.
“With letter carriers now able to submit leads through their scanners, it is so easy to turn a quick conversation into long-term revenue for the organization,” said Dorothy Muir, a small-business specialist at USPS headquarters in Washington, DC. “All it takes is a willingness to listen and then a few taps on the device.”
Sales generated from employee leads are included in the USPS Delivering for Main Street campaign to raise revenue through sales leads.
The Postal Service is encouraging as many employees as possible to submit at least one lead by Sept. 30 through LEADing Together, a new program that makes it easier to pass along sales tips.
The LEADing Together portal combines the Postal Service’s six employee lead generation programs into one.
Postal employees with ACE IDs can submit leads through the new Employee Lead Entry site on Blue by selecting the “LEADing Together” link under “Featured Topics.” Employees who do not have an ACE ID can access the site through LiteBlue by selecting “LEADing Together” under the “Featured Topics” tab.
Customer 360 users can click on “LEADing Together” to access the site on that platform. Letter carriers who use a mobile delivery device, or MDD, can enter leads while on street mode, under option “U.” Business Connect Portal users have to enter a lead through the Employee Lead Entry site if an activity requires sales assistance or has resulted in a sale.
The Small Business and Lead Generation Programs Blue page has more information about how employees can submit a lead.