Taking the lead

Postmaster General Louis DeJoy is encouraging all employees to participate in the revamped USPS lead generation program.

Called LEADing Together, the new program combines the Business Connect, Clerks Care, Customer Connect, Mail Handlers, Rural Reach and Submit a Lead programs into one, using a common portal for employees to enter customer information.

It’s “now easier for any employee — in any sector of the Postal Service — to support the nation’s small businesses,” DeJoy wrote in a letter mailed this month to postal employees’ homes.

“We offer a wide diversity of products and services for businesses of all sizes, from micro to large — and we can continue to leverage the United States Postal Service network to better meet customer needs. This is particularly true in support of our small-business customers,” he wrote.

While on the clock, employees should talk to small businesses about USPS services and ask if they can have a salesperson contact them to talk about the details, Sheila Holman, the Postal Service’s marketing vice president, wrote in a letter that accompanies the one from DeJoy.

“If the customer approves, employees can submit a lead through the LEADing Together portal,” Holman wrote.

In addition to entering leads, the new portal gives employees access to previously submitted leads as they progress through the sales process.

The LEADing Together portal can be accessed in multiple locations:

For carriers and other employees using a mobile delivery device (MDD scanner): While on street mode, use option “U.”

For those with ACE access: On the main Blue page, select the LEADing Together link under the “Featured Topics” section or through the Connecting with Customers Blue page.

For non-ACE users: On the LiteBlue login page, click on the LEADing Together slide under the “USPS employee resources” tab. Non-ACE users on mobile devices must log in to LiteBlue before they can go to the LEADing Together page.

For C360 users: Access the LEADing Together site through the platform under the “my tools” section.

The Small Business and Lead Generation Programs Blue page has more information about how employees can submit a lead.

Sidewalk surfing

The Postal Service will release its Art of the Skateboard stamps on March 24.

The bold designs on these four stamps capture skateboarding’s excitement while reflecting the diversity and influences of the artists themselves. The designs incorporate both ancient iconography and modern graffiti.

The first skateboards mimicked surfboards. They were simple in design and might have featured a brand-name decal or stenciled racing stripes for embellishment. Now the artwork on a skateboard deck is often as individual and bold as a skater’s breathtaking moves.

Antonio Alcalá, an art director for USPS, designed the stamps using artwork by:

• Crystal Worl, an Alaskan artist whose design expresses her Indigenous heritage;

• William James Taylor Jr., whose work is influenced by pop art, comic books, cartoons and graffiti;

• MasPaz (Federico Frum), a Colombian-born, American-raised muralist; and

• Di’Orr Greenwood, whose design highlights her Navajo culture.

The Forever stamps will be available at Post Offices and usps.com.

End transmission

Postal Vision will cease broadcasting at the end of June to USPS facilities that use the application.

Commonly found in break rooms and other nonpublic areas at Post Offices, mail processing centers and other postal facilities, Postal Vision screens have been a standard way for the organization to disseminate information to employees.

The Postal Service is decommissioning the application because the vendor is no longer supporting it.

In its place, the organization is implementing Informed Facility, which is a similar content delivery platform.

Employees with Postal Vision accounts should request access to Informed Facility through ARIS, the platform for USPS digital resources on ACE computers.

Employees switching to Informed Vision will be offered training on how to use it.

More information is available in the March 7, 2023, CIO Notice of Information.