In remembrance

President Joe Biden has ordered U.S. flags flown at half-staff to honor the victims of this week’s mass shooting in Nashville, TN.

Flags should be flown at half-staff until March 31 at sunset.

To fly the flag at half-staff, hoist the flag to the peak for an instant and then lower it to the half-staff position. The flag should be raised to the peak again before it’s lowered for the day.

The USPS Administrative Support Manual has additional guidelines on U.S. flag display and maintenance.

Diplomatic mail

The United States and Mexico celebrated 200 years of diplomatic relations on March 8 at the National Museum of American Diplomacy in Washington, DC.

Judy de Torok, the USPS corporate affairs vice president, accepted a special letter of solidarity written by U.S. Secretary of State Antony Blinken to be delivered by mail to Marcelo Luis Ebrard, Mexico’s minister of interior and exterior relations.

De Torok was joined at the museum — located within the State Department — by Christopher Dodd, special presidential adviser for the Americas and former U.S. senator, and Esteban Moctezuma, Mexico’s ambassador to the United States.

“Like our countries, the United States Postal Service and Correos de Mexico have our own fruitful working relationship,” de Torok said. “Our postal history together goes back a long way.”

She recounted several milestones along that journey, from a parcel post pact in the 1800s that allowed for merchandise to flow between El Paso, TX, and the settlement now known as Ciudad Juarez, up to recent U.S. postage stamps honoring Mexican culture, such as Mariachi, Day of the Dead and more.

De Torok also explained how the USPS International Postal Affairs team is working “hand in hand” with its counterpart in Mexico as part of the Delivering for America plan.

A special postmark was created for the occasion with artwork commissioned by the Mexican Secretariat of Foreign Relations.

“What better way to demonstrate our countries’ collaboration and to memorialize this historic event than with a pictorial cancellation?” de Torok said.

She then invited Dodd and Moctezuma to hand-cancel a large replica of the envelope of the letter from Blinken to Ebrard.

Information about obtaining the pictorial postmark is available on

Zero tolerance

The Postal Service is committed to cultivating a positive and safe work environment that’s free of threats, intimidation, bullying and violence for all employees.

To help fulfill this commitment, a threat assessment team is available to respond to threats, assaults and potential violence at all USPS locations. These teams are located at district and area offices and USPS headquarters in Washington, DC.

Team members are trained to assess the danger or harm of threats, whether implied or direct. The goals are to reduce risks to employees and the Postal Service, discourage inappropriate behavior and resolve conflicts.

If you’ve been threatened or believe you’re in a potentially unsafe situation that involves a co-worker, contractor, customer or management — or if you’re experiencing a domestic violence situation that could pose a threat in the workplace — notify your immediate supervisor, the local threat assessment team and the Postal Inspection Service.

The zero-tolerance policy and reporting procedures are distributed by every district, area and headquarters by the end of March each year at all USPS locations.

All facilities must permanently post the policy on bulletin boards and in other prominent locations. The Postal Service wants all managers and supervisors to deliver a mandatory stand-up talk to employees to ensure they know how to contact their local threat assessment team.

The USPS social media policy stipulates that the use of social media must abide by all postal policy concerning appropriate conduct and threats of violence in the workplace.

Report emergency situations to the Postal Inspection Service at 877-876-2455 or call 911. The Postal Inspection Service number is monitored 24/7.

Variety pack

The Postal Service has released its latest commercial.

The series of short seasonal spots shows how the organization delivers for businesses, and features a variety of postal positions, not just mail carriers.

The new 15-second spot showcases Royce Cleveland, a mail handler assistant in Eugene, OR; Alison Turner, the logistics and visibility team director in Merrifield, VA; and Christine Maldonado, a letter carrier in Port St. Lucie, FL.

Through a series of quick cuts, they deliver the lines: “We’re reinventing our network with smarter, more efficient routes so you can deliver more value to your customers.”

The ad, titled “Value,” is part of the “Perfectly Orchestrated” spring campaign filmed in Los Angeles, featuring the 1990s dance song “I Like to Move It.”

The spots are airing on TV networks and can be viewed on the Postal Service’s YouTube channel.