A sales lead from a retail associate in Texas has resulted in a shipping deal worth more than $91,000 for the Postal Service.
Brigitte Earl, who works at the Dallas Parkdale Station, served a customer who was considering opening a business account.
After learning that the customer wanted to compare USPS and competitors’ shipping rates, Earl submitted a lead with the customer’s contact information.
Selvia Harris, a territory sales representative, followed up with the customer and closed a shipping deal worth $91,260 in new estimated annualized revenue for the Postal Service.
“Brigitte saw a customer with a need that USPS could help with. In helping the customer, USPS continues to generate business and revenue,” said Elizabeth Duran, a business lead development specialist.
Sales generated from employee leads are included in the USPS Delivering for Main Street campaign to raise revenue through sales leads.
The Postal Service is encouraging as many employees as possible to submit at least one lead by Sept. 30 through LEADing Together, a new program that makes it easier to pass along sales tips.
The LEADing Together portal combines the Postal Service’s six employee lead generation programs into one.
Employees who do not have an ACE ID can access the site through LiteBlue by clicking on the LEADing Together link under the “Featured Topics” tab.
Employees with USPS-issued mobile devices can use the LEADing Together app.
Customer 360 users can click on “LEADing Together” to access the site on that platform. Letter carriers who use a mobile delivery device, or MDD, can enter leads while on street mode, under option “U.”
The Small Business and Lead Generation Programs Blue page has more information about how employees can submit a lead.