To remember

President Joe Biden has ordered U.S. flags flown at half-staff to honor the victims of last week’s mass shooting in Allen, TX.

Flags should be flown at half-staff until May 11 at sunset.

To fly the flag at half-staff, hoist the flag to the peak for an instant and then lower it to the half-staff position. The flag should be raised to the peak again before it’s lowered for the day.

The USPS Administrative Support Manual has additional guidelines on U.S. flag display and maintenance.

Green-ribbon projects

Five projects have been chosen for the 2023 Sustainability Excellence Awards, which honor exemplary efforts to reduce the Postal Service’s environmental footprint.

One of the five — an initiative to incorporate How2Recycle labeling on Priority Mail boxes and other USPS items — received the top honor, the Postmaster General Sustainability Excellence Award.

“The How2Recycle labeling project was another example of our enterprise-wide sustainability efforts,” said Postmaster General Louis DeJoy in announcing the award. “Ensuring we provide our customers with the information necessary to properly recycle products at end of life decreases waste to landfills and reduces our impact on the earth.”

Here are the five winning projects, the USPS executive team member who chose it and a brief description of its results:

The postmaster general and chief financial officer awards went to the Recycling Education Delivered team. USPS is a member of How2Recycle, a nationwide group that helps companies incorporate standardized, on-package labeling to clearly communicate recycling instructions. The team changed all contractual specifications for applicable envelopes and boxes and obtained proof approvals and labeling formats from Environmental Affairs and Corporate Sustainability to achieve this end.

• The general counsel award went to the Law Department team that provided legal support and guidance to stakeholders involved in the procurement of next-generation delivery vehicles. The team also helped ensure that USPS complied with the National Environmental Policy Act.

• The chief processing and distribution officer award went to a Lean Mail Processing Auditing project in Southwest Division. The audits pinpointed issues that were addressed by teams in the division’s 23 sites. The result was reduced waste in all its various forms — from time lost looking for misplaced items to recycling errors — and increased employee engagement.

• The chief logistics officer award went to the Route Optimization team for its continued success at route consolidation. Using enterprise analytics and a special tool developed for the team, they identified “opportunity lanes” underused by up to 35 percent where consolidation would not compromise service. A total of 7,556 origin-destination First-Class Mail and First-Class Package Service routes were switched from air to surface transportation, resulting in a financial savings of $104,932,091, and a reduction of 186,531,407 pounds in carbon dioxide emissions.

• The chief retail and delivery officer award honors the GEMBA mobile app project, an initiative that uses smartphone technology to reduce the use of paper and increase efficiency. The app, which was introduced in fiscal year 2022, has already seen 84,940 entries, saving consumable resources.

The winners were announced May 1.

The winner of the Postmaster General Sustainability Excellence Award will be invited to dine with the DeJoy.

The Sustainability Excellence Awards Blue page has more information on all the winners.

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Asking April

A sales lead from a business service network representative in California has resulted in a shipping deal worth more than $92,000 for the Postal Service.

April Amezcua, who works at the California 5 District Office in Los Angeles, received a call from a customer who was looking for information about shipping with USPS.

After asking about the types of shipping and services the customer was interested in, Amezcua took the customer’s contact information and submitted a lead.

Jason Harris, a sales representative, followed up with the customer and closed a shipping deal worth $92,373 in new estimated annualized revenue for the Postal Service.

“April handles our business accounts and is always asking our customers if they know of any family or friends who would be interested in any of our products or services,” said Caroline Pham, a California 5 District business lead development specialist. “She inquires with our business owners if they own any other additional businesses or if they are interested in opening another business.”

Sales generated from employee leads are included in the USPS Delivering for Main Street campaign to raise revenue through sales leads.

The Postal Service is encouraging as many employees as possible to submit at least one lead by Sept. 30 through LEADing Together, a new program that makes it easier to pass along sales tips.

The LEADing Together portal combines the Postal Service’s six employee lead generation programs into one.

Postal employees with ACE IDs can submit leads through the new Employee Lead Entry site on Blue by selecting the “LEADing Together” link under “Featured Topics.”

Employees who do not have an ACE ID can access the site through LiteBlue by clicking on the LEADing Together link under the “USPS employee resources” tab.

Employees with USPS-issued mobile devices can use the LEADing Together app.

Customer 360 users can click on “LEADing Together” to access the site on that platform. Letter carriers who use a mobile delivery device, or MDD, can enter leads while on street mode, under option “U.”

The Small Business and Lead Generation Programs Blue page has more information about how employees can submit a lead.