A sales lead from a retail associate in California has resulted in a shipping deal worth almost $141,600 for the Postal Service.
Alegria Lee, who works at the Dell Post Office in Campbell, CA, had spoken with a customer multiple times about how his business could save money on shipping.
After several of those conversations, the customer decided to give USPS a try, so Lee submitted a lead.
Jian Ming Zhen, a sales territory executive, followed up with the customer and closed a shipping deal worth $141,596 in new estimated annualized revenue for the Postal Service.
“Alegria greets everyone with a friendly ‘Thank you for coming to Dell Station, the best in the nation,’” said Alex Franco, a California 1 District business lead development specialist. “She did not miss an opportunity to identify a potential sale when talking with this business owner.”
Sales generated from employee leads are included in the USPS Delivering for Main Street campaign to raise revenue through sales leads.
The Postal Service is encouraging as many employees as possible to submit at least one lead by Sept. 30 through LEADing Together, a new program that makes it easier to pass along sales tips.
The LEADing Together portal combines the Postal Service’s six employee lead generation programs into one.
Postal employees with ACE IDs can submit leads through the new Employee Lead Entry site on Blue by selecting the “LEADing Together” link under “Featured Topics.”
Employees who do not have an ACE ID can access the site through LiteBlue by clicking on the LEADing Together link under the “USPS employee resources” tab.
Employees with USPS-issued mobile devices can use the LEADing Together app.
Customer 360 users can click on “LEADing Together” to access the site on that platform. Letter carriers who use a mobile delivery device, or MDD, can enter leads while on street mode, under option “U.”
The Small Business and Lead Generation Programs Blue page has more information about how employees can submit a lead.