Daily News: May 25, 2023

Organizational strategy

Video, transcript of PMG’s address available

A video and transcript of Postmaster General Louis DeJoy’s National Postal Forum keynote address are now available.

During his May 22 remarks, DeJoy discussed the progress the Postal Service is making under its 10-year Delivering for America plan and how the organization is bettered positioned for success in the future.

The National Postal Forum — the mailing and shipping industry’s largest conference — was held this week in Charlotte, NC.

The Postal Service’s news release has additional details about the keynote address.

There’s still time

Postal Pulse survey concludes May 26
The Postal Pulse survey takes about five minutes to complete.

Employees who haven’t completed their online Postal Pulse employee survey must do so by May 26 at 11:59 p.m. Eastern time.

The survey, which began April 25, is an important resource for the Postal Service to obtain feedback on its efforts to improve its workplace environments. The survey is run by Gallup and takes about five minutes to complete.

Employees should check their email for a survey invitation from Gallup. Employees who accidentally deleted or reported the email to the Cybersafe at USPS team should email Gallup at q12help@gallupmail.com to resend the survey invitation.

The paper survey is in the process of being reprinted. The administration timeline for the paper survey will be extended to ensure ample time for employees to respond.

Gallup doesn’t share individual employees’ survey responses with USPS. Summary data will be shared with USPS.

The Employee Engagement LiteBlue page has more information.

News Briefs

Scanning snapshot

Pacific stamps, delivery data also highlighted
WestPac was the area leader in scanning during the week ending May 19, while Hawaii finished first among the districts.

Scanning snapshot: A snapshot of Postal Service scanning data shows the national rating was 97.12 percent during the week ending May 19, down 0.17 percent from one week earlier.

The data was collected May 24.

WestPac led the four areas with a rating of 97.37 percent, while Central ranked last with a 96.91 percent rating.

Among the 50 districts, Hawaii, part of WestPac Area, ranked first with a 98.09 percent rating, while Illinois 1, part of Central, ranked last with an 93.89 percent rating.

Scanning data allows customers to track their mail and packages, which helps USPS deliver excellent service, boost loyalty and drive revenue.

To see the latest data, go to the Informed Visibility website and select “Customer Experience,” followed by “DES 2 Scan Performance.” Postal Service employees must request Informed Visibility access through eAccess.

Pacific stamps. The National Postal Museum’s new virtual exhibition, “Stamps Across the Pacific: A Visual History of Asian American, Native Hawaiian and Pacific Islander Migrations” is now available for viewing on the museum’s website.

The exhibition showcases the diversity and cultural significance of Asian, Native Hawaiian and Pacific Islander American communities in the United States through the medium of postage stamps. It features every U.S. Postal Service-issued stamp commemorating their unique histories, identities and contributions to American culture.

Delivery data. From April 1-May 12, the Postal Service delivered 92 percent of First-Class Mail on time when compared with the organization’s service standard, according to data released last week.

During the same period, USPS delivered 95.9 percent of Marketing Mail and 88.8 percent of Periodicals on time, the figures show.

Postal Bulletin. Postal Bulletin’s May 18 edition features a cover story about U.S. passports along with the latest updates to USPS policies, procedures and forms.

Got news? Email your submissions to uspslink@usps.gov.