A sales lead from a postmaster in Washington state has resulted in a shipping deal worth more than $517,000 in new revenue for the Postal Service.
Carl Berringer, who works at the Chehalis Post Office, saw that a customer was shipping with a competitor, so he submitted a lead.
USPS sales team members followed up with the customer and closed a shipping deal worth $517,662 in new estimated annualized revenue for the Postal Service.
“Carl is a postmaster who leads by example when it comes to encouraging others to submit sales leads,” said Lou DeRienzo, a small-business senior specialist at USPS headquarters in Washington, DC. “He knew USPS could provide his customer better service for a better price.”
The USPS Small Business Solutions team is asking Postal Service employees to submit sales leads in June, which is the organization’s #LEADtheWay Month.
Shipping, advertising, local order fulfillment and returns are among the services USPS can provide small businesses.
Sales generated during #LEADtheWay Month are included in the USPS Every Lead Counts campaign to raise revenue through sales leads from employees.
Employees who do not have an ACE ID can access the site through LiteBlue by clicking on the LEADing Together link under the “USPS employee resources” tab.
Employees with USPS-issued mobile devices can use the LEADing Together app.
Customer 360 users can click on “LEADing Together” to access the site on that platform. Letter carriers who use a mobile delivery device, or MDD, can enter leads while in street mode, under option “U.”
The Small Business and Lead Generation Programs Blue page has more information about how employees can submit a lead.