Patriot Day

President Joe Biden has ordered U.S. flags flown at half-staff Monday, Sept. 11, to honor victims of the 9/11 terrorist attacks.

USPS facilities are required to fly the flag at half-staff this day, also known as Patriot Day and National Day of Service and Remembrance.

To fly the flag at half-staff, hoist the flag to the peak for an instant and then lower it to the half-staff position.

The flag should be raised to the peak again before it’s lowered for the day.

For additional information, refer to the Postal Service’s Administrative Support Manual, which explains the organization’s guidelines on U.S. flag display and maintenance.

Paramount importance

A sales lead from a postmaster in California has resulted in a shipping deal worth more than $309,000 in new revenue for the Postal Service.

Cielo Aguilar of the Paramount Post Office spoke with a customer who requested information about shipping prices. Aguilar then submitted a lead.

David Gonzales, a senior territory executive, followed up with the customer and closed a shipping deal worth $309,250 in new estimated annualized revenue.

“If there is a new business in the area, Cielo heads out and introduces herself to the owners,” said Caroline Pham, a business lead development specialist for California 5 District. “She will talk to small-business owners in the retail lobby and ask how they are marketing their businesses. She also promotes products and services in the lobby.”

Sales generated from employee leads are included in the USPS Delivering for Main Street campaign to raise revenue through sales leads.

The Postal Service is encouraging as many employees as possible to submit at least one lead by Sept. 30 through LEADing Together, a new program that makes it easier to pass along sales tips.

The LEADing Together portal combines the Postal Service’s six employee lead generation programs into one.

Postal employees with ACE IDs can submit leads through the new Employee Lead Entry site on Blue by selecting the “LEADing Together” link under “Featured Topics.”

Employees who do not have an ACE ID can access the site through LiteBlue by clicking on the LEADing Together link under the “USPS employee resources” tab.

Employees with USPS-issued mobile devices can use the LEADing Together app.

Customer 360 users can click on “LEADing Together” to access the site on that platform. Letter carriers who use a mobile delivery device, or MDD, can enter leads while in street mode, under option “U.”

The Small Business and Lead Generation Programs Blue page has more information about how employees can submit a lead.