Delivering for business

During this year’s National Postal Customer Council Week, USPS leaders will update business customers on the transformational changes occurring throughout the organization.

The Sept. 18-22 meetings will be held nationwide and bring participants together to discuss strategies on growing the mailing and shipping industry. More than 100 postal customer councils (PCCs) will participate, with many of them hosting joint events.

A video message from Postmaster General Louis DeJoy will be shown at each event. Keynote speakers will amplify his message by sharing successes from the Delivering for America plan and what work lies ahead.

PCCs are local organizations that help foster a close working relationship between USPS and commercial mailers, with the goal of sharing information about postal products, programs and services.

The PCC Event Locator has a list of National PCC Week events.

Notes of appreciation

Thinking of You Week, a time when the greeting card industry urges people to put pen to paper to let their near and dear know they care, is Sept. 18-24.

The Postal Service has an ideal complement to those cards and letters: Thinking of You stamps.

Released last month, the stamps come in five designs with whimsical images of flowers, balloons, cute animals, sweet treats and symbols of good luck. The pane also has die-cut stickers that can be used to add even more panache to an envelope.

If that’s not enough Thinking of You for you, completists might want to consider the just-released USPS-licensed Thinking of You Stamp rollerball pen from Retro51.

USPS is also getting in the spirit by using a Thinking of You cancellation postmark throughout September.

Thinking of You Week began in the United Kingdom in 2014 and has grown into an international observance. The U.S. website for the week features an interview with Ellen Surrey, the artist who illustrated the Thinking of You stamps, and also spotlights the Message Monsters stamps released in 2021.

Easy lead

A sales lead from a rural carrier in Ohio has resulted in a deal worth more than $7,300 for the Postal Service.

Sally Barnhill, who works at the Creston Post Office, noticed that a business on her route was using a different shipping company, so she submitted a lead through her mobile delivery device.

A USPS sales representative followed up with the customer and closed a shipping deal for $7,350 in new estimated annualized revenue.

“It’s that easy to bring revenue into our organization,” said Michelle Lane, a business lead development specialist for Ohio 1 District.

Sales generated from employee leads are included in the USPS Delivering for Main Street campaign to raise revenue through sales leads.

The Postal Service is encouraging as many employees as possible to submit at least one lead by Sept. 30 through LEADing Together, a new program that makes it easier to pass along sales tips.

The LEADing Together portal combines the Postal Service’s six employee lead generation programs into one.

Postal employees with ACE IDs can submit leads through the new Employee Lead Entry site on Blue by selecting the “LEADing Together” link under “Featured Topics.”

Employees who do not have an ACE ID can access the site through LiteBlue by clicking on the LEADing Together link under the “USPS employee resources” tab.

Employees with USPS-issued mobile devices can use the LEADing Together app.

Customer 360 users can click on “LEADing Together” to access the site on that platform. Letter carriers who use a mobile delivery device, or MDD, can enter leads while in street mode, under option “U.”

The Small Business and Lead Generation Programs Blue page has more information about how employees can submit a lead.