Scanning snapshot. A snapshot of Postal Service scanning data shows the national rating was 95.59 percent during the week ending Sept. 15, down 0.7 percent from one week earlier.
The data was collected Sept. 20.
WestPac led the four areas with a rating of 96.40 percent, while Southern ranked last with a 94.93 percent rating.
Among the 50 districts, California 6, part of WestPac Area, ranked first with a 97.58 percent rating, while Illinois 1, part of Central Area, ranked last with a 90.47 percent rating.
Scanning data allows customers to track their mail and packages, which helps USPS deliver excellent service, boost loyalty and drive revenue.
To see the latest data, go to the Informed Visibility website and select “Customer Experience,” followed by “DES 2 Scan Performance.” Postal Service employees must request Informed Visibility access through eAccess.
ARIS access. A change has been made to the Access Registration and Identity Services (ARIS) platform to make it easier for employees and contractors with an ACE ID to request access to USPS digital resources.
When users choose the “Request Access” tile on the ARIS dashboard, the “Application” option will be automatically selected. Users can still choose the “Approvals Roles” option, tif that is what they are seeking. This is expected to reduce the number of incorrect requests.
This IT Self Help/ServiceNow article has more information.
Zoom features. Zoom, the Postal Service’s video conferencing platform, has added several enhancements for meetings and webinars.
Zoom participants are now able share two desktop screens at the same time. Meeting and webinar hosts can now enable the question-and-answer feature. And webinar hosts and co-hosts are now able to transfer webinars from their mobile device to a desktop computer, or vice versa.
The IT Self Help/ServiceNow portal has more information about these new features.
Delivery data. From July 1-Sept. 8, the Postal Service delivered 91.5 percent of First-Class Mail on time when compared with the organization’s service standard, according to data released last week.
During the same period, USPS delivered 95.2 percent of Marketing Mail and 86.4 percent of Periodicals on time, the figures show.
Got news? Email your submissions to email@example.com.