A salute to service

The Postal Service has released a Veterans Day video honoring employees who have served, or are serving, in the military.

The video includes remarks from Postmaster General Louis DeJoy; Mike Poll, postmaster of Gowen, MI, and a retired Army command sergeant major; and others.

The presentation also features a photo montage of employees who have served in the armed forces.

The video is available on Blue and LiteBlue.

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Open season access

USPS employees should ensure their self-service profile is set up on PostalEASE before the open season benefits enrollment period begins in November.

PostalEASE is the platform used to make changes to benefits during open season. Employees will need to have a personal identification number (PIN) and multifactor authentication set up before they can make any changes.

A PIN can be reset by calling the Human Resources Shared Service Center’s interactive voice response system at 877-477-3273 and selecting Option 1. The PIN will be mailed to the employee via First-Class Mail.

Employees can also reset a PIN through the self-service PIN reset application on LiteBlue. That link can be found under the “Employee Apps” heading after signing in using multifactor authentication.

Benefits after retirement

Postal Service employees may participate in an upcoming webinar that will address benefits available after retirement.

The session will be held Nov. 15 at noon Eastern.

Representatives from Aetna, a provider of health plans for federal employees, will offer tips and provide information about Medicare parts A, B, C and D.

Participants must register before the event on the webinar website.

Participation is voluntary. Nonexempt employees may participate off the clock or on authorized breaks.

The USPS Wellness LiteBlue page has additional resources. Employees who have questions can email the Benefits and Wellness team.

News Briefs

Scanning snapshot

Scanning snapshot. A snapshot of Postal Service scanning data shows the national rating was 95.64 percent during the week ending Nov. 3, down 0.38 percent from one week earlier.

The data was collected Nov. 8.

WestPac led the four areas with a rating of 96.27 percent, while Central ranked last with a 94.90 percent rating.

Among the 50 districts, Michigan 2, part of Central Area, ranked first with a 97.56 percent rating, while Illinois 1, also part of Central, ranked last with a 90.63 percent rating.

Scanning data allows customers to track their mail and packages, which helps USPS deliver excellent service, boost loyalty and drive revenue.

To see the latest data, go to the Informed Visibility website and select “Customer Experience,” followed by “DES 2 Scan Performance.” Postal Service employees must request Informed Visibility access through eAccess.

Holiday GIFs: The Postal Service has 19 new digital images for the holiday season.

These images — called GIFs — can be used on social media and embedded in emails.

The GIFs can be downloaded from the USPS brand account on Giphy.com.

Delivery data. From Oct. 1-27, the Postal Service delivered 88.1 percent of First-Class Mail on time when compared with the organization’s service standard, according to data released last week.

During the same period, USPS delivered 94.5 percent of Marketing Mail and 85.6 percent of Periodicals on time, the figures show.

Postal Bulletin. Postal Bulletin’s Nov. 2 edition features a cover story about Open Season 2023 along with the latest updates to USPS policies, procedures and forms.

Got news? Email your submissions to uspslink@usps.gov.