The week before Christmas is the busiest week of the year for USPS employees, but not all the hustle and bustle occurs at Post Offices, mailboxes and customers’ doorsteps.
Things get busy online, too.
Millions of customers come to usps.com in mid-December for their holiday shipping needs, including using Click-N-Ship and other features to order free Priority Mail boxes, print shipping labels and request free next-day Package Pickup.
Services such as these help make USPS transactions convenient, which builds customer loyalty and drives revenue.
Customers can also come to usps.com to shop for stamps and postal-themed holiday gifts, including stamp souvenir sheets, Christmas ornaments, apparel, toys and puzzles, calendars and other merchandise.
Additionally, holiday travelers can use usps.com to arrange for their mail to be held or forwarded to another location, and all customers can sign up for Informed Delivery, which allows them to see digital previews of their holiday greetings and manage their packages before they arrive.
Other online seasonal services include the USPS Holiday Newsroom website, where customers can watch “how to” shipping videos and read news releases, and the Operation Santa site, which allows customers to help families in need during the holidays.