The Postal Automated Redirection System (PARS) intercepts mail identified as undeliverable-as-addressed during processing by matching a change-of-address record in the national database with the name and delivery address on the mailpiece. After the new address is applied to the piece, the piece is sent to the appropriate operation for sortation. […]
Las Vegas Letter Carrier Steven Finkel became concerned when he noticed mail accumulating in a customer’s mailbox. He alerted a neighbor, who entered the woman’s house and found her lying on a floor where she fell three days earlier. The neighbor credited Finkel with saving the woman’s life. “He’s the kind of mailman you can […]
I keep boxes of greeting cards and a book of stamps in my desk. It’s so easy to pull out a congratulatory or birthday card when the occasions arise. It makes me feel good to reach out to people and the recipients usually appreciate it even more. […]
“It’s a great feeling when I can help my customers save money and generate revenue for the Postal Service.” […]
Chloe Fuller is only 6 years old, but she’s already learned about the power of mail. When Chloe was diagnosed last year with a life-threatening illness, her neighbors in Luray, VA, began sending her cards to show their support. Before long, she was receiving mail from across the nation. Now Chloe stands on her porch […]
Mexican postal officials visited Dallas recently to learn how USPS technology has improved mail processing and delivery in the United States. The delegation came from Correos de México, which serves about 96 percent of the country’s population. Dallas District Manager Timothy Costello took the officials to the Carrollton, TX, Post Office, where they saw how […]
Nice job, Larry Turner! […]
“Always keep a smile on your face, have a positive attitude and put yourself in the customer’s place.” […]
Read More… from Decatur, GA, Retail Associate Jennifer Payton’s advice to colleagues
Adjusting the resolution on your ACE 3 computer monitor can help reduce eye strain. Click on the Windows icon on the lower left side of your screen. Type “clear type” in the search box and hit enter. Follow the prompts after the ClearType Text Tuner window opens. […]
Today’s hero is a full-length story […]
April is National Card and Letter Writing Month, a time to celebrate the tradition of handwritten correspondence. This year, the Postal Service will celebrate by issuing From Me to You stamps that promote letter writing. Throughout April, Link will publish stories about letter writing. You can also catch up with recent reports, including articles about […]
Rochester, NY, Letter Carrier Richard Barbarita entered an apartment building recently and knew something was wrong. There was mist in the air and Barbarita developed a strange taste in his mouth. He began knocking on the apartment doors to notify residents and encourage them to evacuate. Barbarita then went to a nearby home and asked […]
All employees are encouraged to take the Postal Pulse survey before Friday, April 3, Chief Human Resources Officer Jeff Williamson said. “We thank everyone who has submitted their responses,” said Williamson. “If employees haven’t completed the survey, we encourage them to do so before April 3. Their feedback is very important.” USPS also wants employees […]
Data breaches involving credit card transactions are on the rise. Visit USA.gov to find out how to protect yourself. […]
Today’s hero is the full-length story, Heroes’ corner […]
“The stories are personal and quite compelling. This is a huge step in making others aware of the various scams circulating and hopefully preventing others from falling prey to similar scams.” […]
Thanks for the article about the Fremont, OH, Post Office. It’s nice to see employees like Mark Venis making a difference. […]
Colorado Springs, CO, Letter Carrier William Searuggs was delivering mail to a home recently when he spotted blood near the front door. “As I proceeded to put mail in the box, that’s when I heard [someone] scream, ‘Help, help. Come in, come in,’” Searuggs told the local CBS station. Searuggs, who has been delivering mail […]
The Postal Service is doing its part to protect the environment, the Office of the Inspector General (OIG) reported last week. In a March 9 blog post, the OIG highlights the Postal Service’s progress in boosting recycling rates. In 2013 alone, USPS recycled 228,000 tons of wastepaper, cardboard, cans, plastics and other reusable materials. The […]
Letters have fueled love affairs, severed friendships and altered the course of history, an essay in this week’s edition of Parade magazine notes. The piece cites Albert Einstein’s 1939 missive to President Franklin Roosevelt urging him to start a nuclear program. Einstein later said he regretted sending the note, which inspired the Manhattan Project. Other […]
President Obama has nominated Stephen Crawford and James Miller III to the Postal Service Board of Governors. Crawford is a research professor at George Washington University in Washington, DC. Miller, a senior advisor at law firm Husch Blackwell, previously served as director of the Office of Management and Budget. Miller served on the Board of […]