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Lot tot

Letter Carrier William Compton was recently delivering mail in a Jacksonville, FL, neighborhood when he came upon a toddler who was alone in an empty lot, crying frantically. Finding no signs of injury or immediate danger, Compton called the local Post Office and calmed the girl until a supervisor arrived to provide further assistance. It […]

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Hear! Hear!

Employees at the Delafield, WI, Post Office have taken the challenge of revenue generation to heart. And to get the job done, they have relied — above all else — on their ears. “We take a lot of pride in listening to our customers,” said Postmaster Joe Rohan. “We get information from them and then […]

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When to send

USPS is offering suggested mail-by dates for the holiday mailing and shipping season. Customers who want their domestic holiday mail and packages to arrive by Dec. 25 should follow these recommended deadlines: • Dec. 14: USPS Retail Ground • Dec. 14: First-class packages (up to 15.99 ounces) • Dec. 18: Alaska to mainland First-Class Mail • […]

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Priority: Boo!

As the nation gears up for autumn traditions, the Postal Service will release its Spooky Silhouettes stamps Friday, Oct. 11, in time for Halloween. The four stamps feature digital illustrations with Halloween motifs — including a cat, raven, ghosts, spider and bats — rendered as black silhouettes in windows that are backlit with eerily evocative […]

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Setting the pace

If you want to know why Dakotas District is a national leader in scanning, talk to folks at the Brandon, SD, Post Office. Managers and supervisors at the office, which serves a city of about 9,000 residents near Sioux Falls, continually drive home the message that every scan matters. “I talk to my carriers every […]

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First steps

My name is Naupaka Hanchett, and I’m a training technician for Honolulu District. I love my job because it calls upon all my skills and talents to get everything done. I’m responsible for all the classroom training and online training for our employees. I will facilitate travel for new hires up to and including blocking […]

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Hope is not a plan

The key to recovery is speed. The key to speed is preparedness. September is National Preparedness Month, a time to learn how to prepare and be ready for disasters and other emergencies. This year’s theme is “Prepared, Not Scared. Be Ready for Disasters.” Throughout the month, the Postal Service will offer reminders and tips to […]

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Informed choice

Informed Delivery. The Postal Service is reminding employees they can sign up for Informed Delivery, a free feature that allows users to preview their incoming mail and manage their packages from computers, smartphones and other devices. More than 18 million people use Informed Delivery. USPS wants to have 40 million users by the end of […]

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Mobile printing reminder

Managed Print Services is reminding Postal Service employees about ePrint, a mobile printing system that allows you to use USPS-issued mobile devices — including smartphones, tablets and laptops — to print emails and attached documents. This feature, announced in June, comes in handy if you’re away from your desk or if you’re visiting a postal […]

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Talk to people

Howie Kobrin never misses an opportunity to boost Business Connect. One example: While picking up his daughter from a newly opened dance studio last year, Kobrin, the customer services manager at Little Neck Station in Flushing, NY, struck up a conversation with the owner. “She mentioned that she wanted to spread the word that the […]

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Saving Skippy

Laura Domnick, a letter carrier for 19 years in Wilmington, DE, had taken a vacation day last month, but she had not taken a break from caring about animals in her community. That’s why Domnick stopped when she spotted a creature lying motionless beside a road. As she got closer, she could tell it was […]

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‘Full’ speed ahead

A new fast-paced video shows how USPS is “blurring the lines” between physical mail and digital communication to become a “driving force” in online commerce. “Full Throttle,” a 1-minute production, features a driving score, flashing messages instead of narration and quick-cut editing. Technology is keeping the Postal Service “ahead of every curve” and “out front […]

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‘A labor of love’

USPS employees collected 75.7 million pounds of food during this year’s Stamp Out Hunger drive, the third-highest total in the campaign’s 27-year history. The National Association of Letter Carriers (NALC), which leads the annual one-day food drive, reported the results last week. “This is a labor of love for letter carriers, and we are proud […]

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All’s fair

The Postal Service is taking customers to the fair this summer. The organization will release State and County Fairs — four stamps that celebrate the events that feature agricultural, horticultural and livestock exhibits, as well as carnival rides and food — on Thursday, July 25. The four stamps are se-tenant, which means they work together […]

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Scanning snapshot

Scanning snapshot. The Postal Service’s national scanning rating was 97.79 percent during the week ending July 19, up from one week earlier. Western (97.99 percent) led the areas, while Dakotas (99.2 percent) topped the districts. Scanning allows customers to track their packages and mail, and it helps USPS improve efficiency and network management. To see […]

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Gregory Huff, Newark, NJ

Reading Link helps me to become a better-informed USPS employee. I particularly enjoyed the coverage of the recent Ellsworth Kelly and Marvin Gaye stamp dedication ceremonies, as well as the stories about Frank Facio, the California employee who is blind, and LGBT Pride Month. […]

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‘Swift and timely’

Yorkville, IL, Rural Carrier Dawn Wheaton was delivering mail in December when she observed an apparent package theft in progress. Wheaton spoke to the suspect, who fled. She then contacted local police. Officers apprehended the suspect and recovered the package, which contained Christmas gifts for the family to whom it was addressed. “The family was […]

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Frog days of summer

Here’s Link’s latest “News Quiz,” a weekly feature that invites readers to test their knowledge of recent stories. The correct answers appear at the end. 1. Fill in the blank: There are approximately (blank) species of frogs, including four that are featured on new stamps from USPS. a) 4,400 b) 4,800 c) 8,400 d) 8,800 […]

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Hot topic

The Postal Service is working to protect employees this summer. Across the nation, managers and supervisors are delivering stand-up talks on avoiding heat-related illnesses, including heat stroke and heat exhaustion. Managers and supervisors are also continuing to remind employees of the importance of drinking plenty of water to keep themselves properly hydrated — efforts that […]

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Flag notice

Flag notice. All Postal Service facilities should fly the U.S. flag at half-staff Tuesday, July 23, to honor John Paul Stevens, a retired U.S. Supreme Court associate justice who died this week. July 23 will be the day of Stevens’ interment. To fly the flag at half-staff, hoist the flag to the peak for an […]

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Moon shots

The Postal Service is marking the 50th anniversary of the first moon landing with two stamps that will be released Friday, July 19. NASA’s Apollo 11 mission was launched from the John F. Kennedy Space Center in Florida on July 16, 1969. Neil Armstrong served as the flight commander, Buzz Aldrin was the pilot of […]

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Sunny days

Stephen Boyle remembers his son saying little beyond single words when the boy was a toddler, until one day during a bath came his first full phrase: “‘Sesame Street’ is a production of the Children’s Television Workshop.” “What a mouthful for a 15-month-old,” said Boyle, a USPS facilities project manager in Denver. “He must have […]

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Four wheelin’

Four employees at the Postal Service’s Salt Lake City Vehicle Maintenance Facility recently celebrated a combined 130 years of federal employment. Dave Hansen and Ronald Rydalch, two automotive technicians, each have 35 years of service, while David Farr, a technician, and Jay Shibuya, a supervisor, each have three decades of service. All are military veterans. […]

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Yours, mine or ours?

USPS wants you to understand the ethics rules surrounding the use of employee time, postal materials and postal property for three basic categories of community events: • Postal Service events. These initiatives, such as Operation Santa and Breast Cancer Awareness Month activities, are limited by some internal regulations, but it’s generally OK to use postal […]

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Scanning snapshot

Scanning snapshot. The Postal Service’s national scanning rating was 97.69 percent during the week ending July 12, down from one week earlier. Western (97.86 percent) led the areas, while Dakotas (99.12 percent) topped the districts. Scanning allows customers to track their packages and mail, and it helps USPS improve efficiency and network management. To see […]

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