A ladder matter

Letter Carrier Rebecca Granberg was recently delivering mail in a Darlington, WI, neighborhood when she heard a customer screaming for help.

Granberg rushed to aid the woman, who had fallen off a ladder in her home and injured herself.

The Postal Service employee immediately called 911 and comforted the customer until emergency responders arrived.

The woman is recovering from the incident.


Employees featured in “Heroes’ Corner” also receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.