Alarm reaction

Letter Carrier Danita Brooks-Poindexter was delivering mail in Watertown, MA, when she spotted smoke and flames at a house.

As a bystander called 911, Brooks-Poindexter rushed toward the burning home and knocked on a door. She ensured that the six residents safely evacuated, then she informed neighbors of the blaze.

The multi-alarm fire had started on the ground floor and quickly spread to the attic.

“They’re senior citizens, and I just wanted to make sure they’re out of the house because the door was closed and their car was home,” Brooks-Poindexter told WCVB Boston.

Other local TV stations covered her efforts and captured aerial footage of the flames. Firefighters praised the postal employee’s quick response.


Employees featured in “Heroes’ Corner” also receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.