Letter Carrier Angelia Knight was recently delivering mail to a residence in Atmore, AL, when she discovered a customer collapsed on the front porch.
Finding no one else at home, Knight called 911 and comforted the woman until emergency responders arrived.
The customer, who had suffered a stroke, was evaluated at a local hospital before being flown to a trauma center in a neighboring state.
Members of the woman’s family later contacted the local Post Office to thank Knight, saying that doctors attributed the customer’s survival to the Postal Service employee’s timely assistance.