Angelica Bruno, Penn Yan, NY

Penn Yan, NY, Letter Carrier Angelica Bruno

When Penn Yan, NY, Letter Carrier Angelica Bruno noticed mail piling up in a customer’s mailbox recently, she looked in the home’s window.

Bruno saw someone lying on the floor and immediately notified Postmaster Cynthia Bailey, who called 911.

The customer was taken to a hospital and is now recovering.

Bailey praised Bruno for handling the situation professionally.


Employees featured in “Heroes’ Corner” also receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.