Barbara Briggs-Webb and Cody Peace, Falconer, NY

Falconer, NY, Postmaster Barbara Briggs-Webb and Retail Associate Cody Peace

A customer in Falconer, NY, would have lost more than $2,000 in a lottery scam recently had it not been for the intervention of two concerned employees.

After the woman bought and mailed a money order and said she would return later to send a substantial check, Retail Associate Cody Peace told Postmaster Barbara Briggs-Webb that he was worried about the customer.

The Postmaster talked to the woman when she returned and showed her a USPS pamphlet on lottery scams. Briggs-Webb persuaded the customer to keep the check and assured her she would work with postal inspectors to retrieve the money order.

Later, when a postal inspector told the woman her money order was on its way back to her, she said, “The Falconer Post Office saved me. They did an excellent job.”

Employees featured in “Heroes’ Corner” also receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.