Care and comfort

Rural Carrier Tammy Covietz was recently delivering mail to an older customer’s home in Jordan, MN, when the man fell while walking to the front door.

Covietz promptly administered first aid to the customer, whose head was bleeding.

At the man’s request, the Postal Service employee called his daughter, then comforted him until family members arrived to provide further assistance.

The customer recovered from the incident.


Employees featured in “Heroes’ Corner” also receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.