Rural Carrier Terry Foster was making deliveries in Layton, UT, a few days before Christmas last year when she grew worried about an older customer whose mail was piling up.
Foster asked authorities to check on the woman, who had recently been widowed.
Emergency responders discovered that the customer was stranded in her bathroom after a fall.
“Thanks to Terry’s awareness and concern, the customer was able to get the help she needed,” said local Customer Services Supervisor Trailfalka Lee.