Coolheaded response

East Palestine, OH, City Carrier Assistant Timothy Henry was delivering mail in July when he spotted a customer outside a residence who had apparently collapsed in the heat.

Henry rushed to aid the man, who was groggy and bleeding from leg and face injuries.

The Postal Service employee immediately called 911 and comforted the customer until emergency responders arrived.

The man recovered from the incident.

Employees featured in “Heroes’ Corner” also receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.