Critical care

Rural Carrier Associate Jessica Duez was delivering a package one day last summer to a Gibsonburg, OH, customer she saw standing outside near his garage.

As Duez approached the man, he collapsed and struck his head on the driveway.

The Postal Service employee rushed to check on the customer, who was having a seizure, and immediately called 911.

A friend of the man’s soon pulled up and assisted her, calling the customer’s wife and another friend, who rushed to the scene.

Duez and the friends rendered aid and comforted the man until paramedics arrived.

The customer, who had terminal brain cancer, later received hospice care and died last fall.

Employees featured in “Heroes’ Corner” also receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.