Crystal Wilburn, South Shore, KY

South Shore, KY, Rural Carrier Crystal Wilburn noticed mail piling up in a customer’s box. She knocked on his front door and heard a faint cry. With help from a neighbor, Wilburn entered the house, found the man in dire need of medical care and called 911. He was taken to a hospital and treated.

Employees featured in “Heroes’ Corner” also receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.