Deep gratitude

Letter Carrier Carol Helm was recently making deliveries in Charleston, WV, when she grew concerned about a customer whose mail was piling up.

Helm alerted the woman’s neighbor, who contacted a member of her family.

Emergency responders soon checked on the woman, who had died.

The customer’s aunt, Harriett Beury, later mailed a letter to the local Post Office.

“Our family is deeply grateful to the woman who cared enough to do something about what she thought might be a problem,” Beury wrote. “Please let her know that and make a note of her good deed, her competence and her compassion.”


Employees featured in “Heroes’ Corner” also receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.