Donald Maggard Jr., Niagara Falls, NY

Man in front of mail

A Maine customer’s recent experience shows that Postal Service employees can be more than just hometown heroes.

Nancy Bulges was vacationing in Niagara Falls, NY, with her husband and friends when a shopping excursion took a life-threatening detour.

Bulges choked on a cookie in a souvenir store parking lot, and her husband’s attempt to save her wasn’t working.

Letter Carrier Donald Maggard Jr. was driving by and spotted the distressed tourists, so he stopped and rushed over to perform the Heimlich maneuver until the cookie was dislodged.

Bulges later mailed a letter to the local Post Office to recognize Maggard for his actions.

“I was so scared and thought I would die right in the parking lot,” she wrote.

“I am so thankful that he was there, willing to help, and knew what to do. … He did an awesome job!”

Employees featured in “Heroes’ Corner” also receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.