Elbert Baldwin, Houston

USPS employees

Elbert Baldwin recently came to the aid of a fellow custodian who experienced a medical emergency at the Houston Processing and Distribution Center.

Almost an hour after Tommy Story’s shift ended, Baldwin spotted him wandering around the parking lot in a disoriented state.

Baldwin approached Story and found that he was unable to speak, so he alerted a supervisor and stayed with his co-worker to comfort him until emergency responders arrived.

Story recovered from the incident and has since returned to work.


Employees featured in “Heroes’ Corner” also receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.