Erica Williams, Grimesland, NC

Rural Carrier Associate Erica Williams was delivering mail on a summer day in Grimesland, NC, when she spotted a toddler wandering alone near a busy highway.

Williams stopped to check on the little girl, who was wearing only a diaper, and gave her a bottle of water to help her cool down, since a heat advisory was in effect.

Unable to locate a caregiver, Williams alerted the local Postmaster and stayed with the child until emergency responders arrived.

The toddler’s mother was located about 45 minutes later, unaware that her daughter was missing.

Employees featured in “Heroes’ Corner” also receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.