Franklin Roberts, Amarillo, TX

Amarillo, TX, Letter Carrier Franklin Roberts

Letter Carrier Franklin Roberts was recently delivering mail in Amarillo, TX, when he encountered a customer in trouble.

The man was pale and barely conscious after a fall, so Roberts immediately called 911 and rendered first aid until emergency responders arrived.

The next day, a neighbor gave Roberts an update: The man, a diabetic, was suffering from blood poisoning.

The neighbor thanked the Postal Service employee for saving the man’s life.

Employees featured in “Heroes’ Corner” also receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.