Geraline Powers, McMinnville, TN; Jason Berkley, Des Moines, IA

USPS hero

Postal Service employees delivering mail in Tennessee and Iowa recently got help for others in moments of medical crisis.

Rural Carrier Geraline Powers checked on a customer she spotted lying on the ground outside his McMinnville, TN, home.

Finding the man unresponsive, Powers called 911 and stayed on the scene until emergency responders arrived.

Medics determined that the man had suffered a diabetic episode, and they thanked Powers for her life-saving intervention.

In Des Moines, IA, Letter Carrier Jason Berkley heard unusual sounds coming from a wooded area.

Upon closer inspection, he discovered an unresponsive woman lying on the ground.

Berkley called 911 and stayed on the scene until emergency responders arrived and took the woman, who had apparently been beaten, to a hospital.


Employees featured in “Heroes’ corner” also receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.