Good listener

Fort Mill, SC, Rural Carrier Associate Katrina Davis

Rural Carrier Associate Katrina Davis had recently pulled up to a customer’s mailbox in Fort Mill, SC, when she heard screams for help coming from inside the woman’s home.

Davis immediately called 911 and rushed to the residence to check on the customer, whom she found stranded on the floor after a fall.

The Postal Service employee comforted the woman until emergency responders arrived.

The customer is recovering from the incident.


Employees featured in “Heroes’ Corner” also receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.