USPS logo LINK — USPS employee news Printable

Holly Montroy, Cheektowaga, NY; Jeffrey Sinn, Marissa, IL; Geoffrey Williams, Arvada, CO

Cheektowaga, NY, Letter Carrier Holly Montroy
Cheektowaga, NY, Letter Carrier Holly Montroy

Letter carriers delivering mail in New York, Illinois and Colorado recently came to the aid of customers in medical distress.

Holly Montroy was approaching a house in Cheektowaga, NY, when she noticed a customer outside slumped over in a lawn chair. She checked on the man and found him unresponsive, so she called 911 and went to the front door to alert his wife. Montroy later learned that the man died.

When Jeffrey Sinn noticed that mail was piling up at a customer’s home in Marissa, IL, he alerted a neighbor, who entered the residence and discovered that the woman had collapsed. She was hospitalized for treatment of a stroke. A member of her family later contacted the local Post Office to thank Sinn for his life-saving intervention.

In Arvada, CO, Geoffrey Williams encountered a customer suffering an apparent seizure outside her home. He called 911 and rendered first aid until emergency responders arrived. “His quick, calm reactions made a difference in this frightening situation,” said local Customer Services Supervisor Michelle Christner.

“Geoff is already well-regarded in the neighborhood, and this incident cemented his legacy as a professional carrier who cares about his customers,” Christner added.

Post-story highlights