Icy dicey

New London, WI, Rural Carrier Heather Walbruck

Rural Carrier Heather Walbruck was delivering mail on an icy day this year in New London, WI, when she spotted a customer who had fallen outside his home.

Walbruck stopped to check on the man, who had struck his head and couldn’t get up.

She immediately called 911, obtained blankets from a neighbor and comforted the customer until paramedics arrived and took him to a hospital.

The man is recovering from the incident.


Employees featured in “Heroes’ Corner” also receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.