Retail Associate Jenny Mileski was on her way to work on a bitterly cold day in Wells, MI, earlier this year when she spotted a little girl sitting alone on a snow bank beside a busy highway.
Mileski stopped to check on the child, who appeared to be around 9 years old and struggled to communicate.
“Are you all right?” Mileski asked.
“I don’t think so,” the girl replied.
Mileski assured her: “I work for the United States Postal Service, and I’m here to help you.”
The only information the child provided was a piece of paper with her great-grandmother’s number on it, but Mileski was unable to reach the woman by phone.
She then called police and was advised to take the girl to a police station, where she stayed with her until her mother was located.
It was determined that the great-grandmother had been caring for the child overnight and dropped her off to wait on a school bus — unaware that school was canceled due to bad weather.
Several of the girl’s family members later thanked the Postal Service employee for her attentive and caring actions.
“I just feel blessed I was there when the child needed me,” Mileski said.