Letter Carrier Josh Griffith was recently delivering mail on a frigid day in Paris, IL, when a 92-year-old customer called out for help.
The woman had stepped outside to feed stray cats and slipped on ice.
Griffith rushed to her side as he shouted to a nearby FedEx worker to call 911.
The Postal Service employee comforted the customer, who suffered a broken hip, until emergency responders arrived.
The woman’s daughter later visited the local Post Office to thank Griffith for his assistance.