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‘Just to make sure’

San Antonio Customer Services Supervisor Ming Liu

Customer Services Supervisor Ming Liu was on duty recently in San Antonio when he grew concerned about an older customer who had displayed an unusual pattern of sending out Priority Mail Express envelopes.

Liu alerted the Postal Inspection Service, which intercepted the woman’s latest shipment, discovered that it contained $5,000 in cash, and determined that she was a scam victim.

The cash was returned to the customer.

“She was grateful and relieved to have her money back,” said Postal Inspector Marty Scott. “This was a direct result of Liu taking that additional step of bringing it to our attention, just to make sure.”

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