Kelly Haynes, West Alexandria, OH

West Alexandria, OH, Retail Associate Kelly Haynes

West Alexandria, OH, Retail Associate Kelly Haynes was approached recently by a new customer at the office.

The customer inquired about a Priority Mail Express package due to arrive that day. Since the package had not arrived yet, Haynes asked the man where the parcel was addressed so it could be held for pickup.

After the man answered, Haynes became suspicious as that address did not receive street delivery. Shortly thereafter, Haynes phoned the residents who said they weren’t expecting any packages.

Authorities were informed and later detained two men who returned to the Post Office to retrieve the packages, which contained high-end clothes that were purchased with an identity theft victim’s credit card.

Later, authorities recovered 16 gift cards and stolen account numbers of other identity theft victims.

Employees featured in “Heroes’ Corner” also receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.