Philadelphia, PA, Letter Carrier Kevin Sommerer became concerned when he noticed uncollected mail in a customer’s box. When he knocked on the front door, the customer answered, but her voice was weak. Sommerer then called 911. Emergency responders entered the house and found the woman slumped in a chair. They determined she had suffered a stroke and took her to a hospital, where she was treated.
Employees featured in “Heroes’ Corner” also receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.