Rural Carrier Associate Kris Yehling was delivering mail in March in an Amherst, WI, neighborhood when a customer walking her dog flagged him down.
She’d heard someone shouting for help but couldn’t determine the location, so Yehling investigated until he located the problem: Another customer had fallen while clearing snow from his roof and was now dangling upside down from a ladder in his back yard.
Unable to free the man, who was losing consciousness, Yehling called 911 and stayed with him until paramedics arrived.
“If Kris hadn’t helped, things may have been much worse,” said local Postmaster Rose Kearns.
The man recovered from the incident.