Leah Williams, Easton, IL; Francis Dudley, Media, PA

Easton, IL, Retail Associate Leah Williams

Postal Service employees in Illinois and Pennsylvania recently responded to emergencies they encountered on the job.

Leah Williams, a retail associate at the Easton, IL, Post Office, noticed that a customer in the lobby looked unwell.

When Williams checked on her, the woman said she needed an ambulance.

Williams called 911, and emergency responders took the customer to a hospital after detecting a heart problem.

In Media, PA, Carrier Technician Francis Dudley was delivering mail when he spotted an unconscious man slumped over in a parked car.

Dudley rushed to a nearby residence to get help and stayed on the scene until emergency responders arrived.

The man, an overdose victim, did not survive.

Employees featured in “Heroes’ Corner” also receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.