Heroes' Corner

Michael Baker, Huntsville, MO

Employee hears customer’s call for help
Postal worker walks down street, holding mail
Huntsville, MO, City Carrier Assistant Michael Baker

City Carrier Assistant Michael Baker was recently delivering mail in Huntsville, MO, when he heard a customer calling out for help inside a residence.

Baker discovered that the 95-year-old man, who lives alone, had fallen down a stairway overnight.

The Postal Service employee immediately called 911.

He also got the customer something to drink and comforted him until emergency responders arrived.


Employees featured in “Heroes’ Corner” also receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.