Ashmore, IL, Rural Carrier Pamela Mullen became concerned when she noticed a customer hadn’t collected his mail in several days. She asked a neighbor to call emergency responders, who entered the house and discovered the man had died. Later that day, Mullen assisted another customer who had fallen and needed help getting back to her feet.
Employees featured in “Heroes’ Corner” also receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.