Letter Carrier Jeffrey Boyd was delivering mail in a Port St. Lucie, FL, neighborhood one day last winter when he spotted a customer who’d fallen in her driveway.
Boyd rushed to the woman’s aid, called 911 and stayed by her side until emergency responders arrived.
She later mailed a note of thanks to the local Post Office.
Boyd was “so kind and comforting,” the customer wrote. “He went out of his way to make sure I was OK.”