Rebecca Knuteson, Willmar, MN

Willmar, MN, Rural Carrier Rebecca Knuteson

A woman who had been stranded for four days after falling in her basement was rescued recently after Willmar, MN, Rural Carrier Rebecca Knuteson heard her cries for help.

Knuteson was delivering mail when she detected the customer’s plea and called 911. Emergency responders and a neighbor broke into the home and found the woman on the floor in her basement.

The customer later penned a letter of thanks that was published in a local newspaper.

“I am lucky to be here and am so grateful to these angels,” she wrote.

Employees featured in “Heroes’ Corner” also receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.