Renee Jones, Hampstead, NC

Hampstead, NC, Rural Carrier Renee Jones was concerned when a customer hadn’t collected mail in several days. Jones checked on the woman, who said she was ill but didn’t want medical attention. Two days later, Jones checked on her again and found her condition had grown worse. She called 911 and emergency responders took the woman to a hospital where she underwent surgery. When asked about her involvement, Jones said, “I was just doing my job.”

Employees featured in “Heroes’ Corner” also receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.