When Chicopee, MA, Letter Carrier Robert Marowski saw a customer sitting in her garage and heard her ask for help, it wasn’t clear what was wrong. As Marowski asked the customer questions, though, it became apparent she was disoriented. Marowski arranged for police to check on the woman and stayed with her until officers arrived and contacted her daughter.
Employees featured in “Heroes’ Corner” also receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.