Ronald Kozub, West Seneca, NY; Mark Jones, Kittanning, PA

West Seneca, NY, Letter Carrier Ronald Kozub

Postal Service employees delivering mail in New York and Pennsylvania recently helped others in moments of need.

West Seneca, NY, Letter Carrier Ronald Kozub discovered a man collapsed on the ground. He called 911 and stayed with him until emergency responders arrived.

Kittanning, PA, Carrier Technician Mark Jones checked on a 93-year-old customer who had not picked up her mail and newspaper from the prior day. He looked through a window and spotted the woman on the floor.

Jones called 911 and stayed on the scene until emergency responders arrived.

The customer was treated for a broken hip and dehydration.

Employees featured in “Heroes’ Corner” also receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.