Baxter, MN, Rural Carrier Associate Ryan Rieger was recently delivering mail when he came upon the scene of an accident involving a customer and her 1-year-old grandson.
The woman and the baby — whom she’d been pushing in a stroller near her home — had been struck by a vehicle backing out of a driveway.
While 911 was called, Rieger rendered first aid and comforted them until emergency responders arrived.
The victims sustained non-life-threatening injuries.
The customer later mailed a letter to the local Post Office.
“You have an outstanding young man in your employ, and I will never forget his kindness,” she wrote.