Ryan Rieger, Baxter, MN

Baxter, MN, Rural Carrier Associate Ryan Rieger was recently delivering mail when he came upon the scene of an accident involving a customer and her 1-year-old grandson.

The woman and the baby — whom she’d been pushing in a stroller near her home — had been struck by a vehicle backing out of a driveway.

While 911 was called, Rieger rendered first aid and comforted them until emergency responders arrived.

The victims sustained non-life-threatening injuries.

The customer later mailed a letter to the local Post Office.

“You have an outstanding young man in your employ, and I will never forget his kindness,” she wrote.

Employees featured in “Heroes’ Corner” also receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.