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Sarah Kent, Cleveland; Jared Hess, West Linn, OR

Cleveland Letter Carrier Sarah Kent
Cleveland Letter Carrier Sarah Kent

Postal Service employees in Ohio and Oregon recently responded to emergencies they encountered while delivering mail.

Cleveland Letter Carrier Sarah Kent checked on a longtime customer who didn’t greet her at the front door as usual. She spotted the man inside lying on the floor and alerted a neighbor.

Emergency responders discovered that the man had fallen and required treatment for a broken arm, leg, shoulder and wrist.

West Linn, OR, Rural Carrier Associate Jared Hess called 911 when he saw smoke inside a residence.

Emergency responders found that a pan had been left atop a gas stove burner that was still on, putting the home and a dog inside at risk.

A police officer later contacted the local Post Office to commend Hess for his attentiveness.

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